NSI Privacy Policy
NSI PRIVACY POLICY
Partners in Professional Learning and Development trading as the National School Improvement Partnerships Pty Ltd (NSI, we or us) take the privacy of our clients seriously. This Privacy Policy outlines what personal information we collect about you and how we manage individual and whole school data. Our privacy practices adhere to the Privacy Act 1988 (Cth).
Our Privacy Policy sets out the management of your personal information, including how we collect it, how we hold it, how we use it and who we disclose it to. It explains what information we may collect from you when you use our website (www.nsipartnerships.com.au), our web app, (www.esischools.com), or any NSI product or service, including the distribution of individual and whole-school feedback data. It also outlines how you can access and request correction of your personal information or complain if you believe your privacy has been breached.
To use some of our services, you may be required to create an account and agree to this Privacy Policy. You will not be able to use these services if you do not agree with this Privacy Policy. If you have any questions about this policy, please contact us at: NSITeam@NSIPartnerships.com.au.
Our website may contain links to other websites that are not operated by us. This Privacy Policy does not apply to those external sites, and we encourage you to review the privacy policy of any website you visit.
From time to time, this Privacy Policy may be amended:
If we make any change to this Privacy Policy, we will notify you by email and post a notice on our service (e.g., at the beginning of our surveys). After these notifications, your continued use of our services will indicate that you agree to the updated Privacy Policy.
NSI collects information from individuals who create accounts on our App (www.esischools.com), including teachers, administrators and school leaders. We also collect limited information from those responding to our surveys, such as students, parents, and school staff.
Teachers who administer a classroom-level questionnaire will receive a feedback package based on their students’ responses. We will not grant access to the report to any other person without an express written request from the teacher.
Data may be used for whole-school level reports only if:
Unless express permission is provided, neither the school nor any individual will be directly or indirectly identified in any publications.
When NSIs services are contracted directly by individual schools, whole-school level reports are emailed to the principal and/or representatives authorised by the principal. It is the principal’s discretion to determine who receives access to the feedback. We will not release these reports to any other person without authorisation from the school’s principal.
When NSIs services are contracted by an education system on behalf of schools under its jurisdiction, school level reports may, depending on the contractual agreement, be emailed to authorised personnel at the system’s head office as well as to the principal. We will not release these reports to any other person without authorisation from the school’s principal or authorised representative of the education system.
Whole-school level reports may be used for research purposes. All schools will be de-identified unless otherwise agreed. Unless express permission is provided, neither the school nor any individual will be directly or indirectly identified in any publications.
The personal information we collect depends on your relationship with us—such as whether you are a client, a candidate or a prospective employee—and the product or service we provide. It may include:
We may also collect sensitive information, such as race, religious beliefs or health information (including disability or medical conditions), usually through surveys. We only collect sensitive information with your consent unless otherwise permitted or required by law.
By providing sensitive information about yourself or your child, you are deemed to consent to its collection. If we obtain such information from a third party (such as a school), we will usually rely on that third party to obtain the necessary consent.
We collect information about children who respond to surveys at schools or participate in research projects. A child’s ability to make their own privacy decisions is assessed case by case, taking into account their age and circumstances. In general, individuals over 15 years old can make their own privacy decisions.
For children under 15, or those who lack capacity to decide, NSI assumes that schools have obtained the relevant consent.
We may collect your personal information when you:
We collect, hold, use and disclose personal information to:
You may choose not to identify yourself or use a pseudonym. For example, to receive notifications or log into NSI’s web app, the user’s email address and username is required, in these cases users can choose to use an alias or pseudonym. If you elect not to provide information, we may be unable to deliver the products or services requested by you or our clients.
You may request at any time that we stop sending direct marketing communications or stop contacting you in a particular manner. You can do this by contacting us via our website. You can do this by contacting us via our website (https://www.nsipartnerships.com.au/contact/).
We may disclose personal information (including, in limited cases, sensitive information) to
We may disclose personal information:
We store personal information in electronic and hard-copy formats, including through third-party data storage providers.
We may combine personal information received from you with information obtained from third parties. Data collection through research activities is de-identified unless express permission is given otherwise.
We take all reasonable steps to protect personal information from misuse, interference and loss, and unauthorised access or disclosure, including through password protection and secure storage. Third party storage providers are required to maintain equivalent protections.
Please contact us immediately if you have reason to believe or become aware of any unauthorised access to your personal information.
You may request access to your personal at any time by contacting us using the details below. We will need to verify your identity before providing access. We will acknowledge your request promptly and aim to respond within a reasonable timeframe (typically within two weeks).
In certain circumstances, we may refuse access, where permitted by law (e.g., when providing access would unreasonably impact the privacy of others or expose commercially sensitive information). If access is refused, we will provide a written explanation and, where appropriate, an alternative form of access (such as supervised inspection).
If you believe the personal information we hold about you is inaccurate, incomplete, outdated, or irrelevant, you may request correction and, if we agree, we will take reasonable steps to fix it. If we do not agree we will provide a written explanation.
If you have any questions about this Privacy Policy or believe your privacy has been breached, you may contact us either:
We will investigate your complaint and notify you of our decision as soon as practicable.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at https://www.oaic.gov.au/contact-us.
Privacy Policy for Young People
Partners in Professional Learning & Development Pty Ltd (ABN 30 620 191 353) is called NSI in this policy,
At NSI, we take the privacy of students seriously.
This Privacy Policy explains:
It also explains how you can tell us if you think your privacy has been breached.
Our privacy practices follow the Privacy Act 1988 (Cth).
We may update or change this Privacy Policy if:
If we update this policy, we will let you know. Depending on the situation, we may tell you in person, by email, or with a notice that appears before you start another survey.
If you continue using our surveys after we let you know, it means you agree to the new Privacy Policy.
Your school or teachers at the school may want to learn about your experiences in your class or school so they can make improvements. To help them do this, you may be asked to answer questions in a survey.
These surveys collect information about how people view their experiences.
Sometimes, we also run research studies in schools. During a study, we may collect personal information from people who take part, such as school staff, students and families.
Your information is only seen by people who work at NSI.
We never share personal information or information that identifies you. The data we share is combined information, for example, averages or totals for a class or school.
To protect students,
Everyone who works at NSI must follow strict rules (a Code of Ethics) about how to protect your privacy.
What we collect depends on the survey or research project. It may include:
We will only collect sensitive information (like health information) if you give us permission.
Before collecting information from young people, we consider whether they can make decisions about their privacy. This depends on factors like age and circumstances.
In general:
We collect personal information when:
We collect your information to:
Yes.
You can choose not to tell us who you, or you can use a made-up name.
Some questions may also be optional so you can skip them.
You can always choose not to give us your information.
We do not send direct marketing or advertising to students.
If you ever receive something that seems like marketing from us, please let us know by contacting us at www.nsipartnerships.com.au/contact/.
Most information we hold is anonymous. However, in some situations we may share information with:
If you attend an NSI event and are over 15, we may ask your permission to share your information with the event organiser. We will always tell you before this happens.
We store your personal information electronically, using trusted data storage providers that are not part of NSI.
We may combine information you give us with other data we already have, but once combined, we remove anything that could identify you (like your name).
We protect your information using methods such as:
You can ask us for a copy of the personal information we hold about you by contacting us using our contact page at: www.nsipartnerships.com.au/contact/. We may ask for proof of who you are before giving you access.
We will reply within a reasonable time (usually about two weeks).
We may refuse access in rare cases, such as when the information affects someone else’s privacy. If this happens, we will explain why and tell you what we will do next.
If you think your information is wrong, you can ask us to fix it. If we cannot fix it, we will explain why in writing.
If you have questions about this Privacy Policy or think your privacy has been breached, you can:
Email us on NSITeam@NSIPartnerships.com.au
Use the contact page on our website at: www.nsipartnerships.com.au/contact/
We will investigate your complaint and give you an explanation as soon as possible.
If you are not satisfied with our explanation, you can contact the Office of the Australian Information Commissioner at: https://www.oaic.gov.au/contact-us.
The NSI Team wishes to acknowledge the Traditional Custodians of the land on which we work and gather. We pay our respect to Elders both past and present, and recognise their ongoing connection to this beautiful country, with knowledge and stories handed down since time immemorial.
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